When compared to Coinbase, BitPay has very poor communication. I ordered BitPay debit card, and I didn’t receive it even I waited for 2 months. So, I called the customer service ,and they required me to provide proof of address because the card was returned to them. From my side, there is no reason to return because I received the cards from banks with same address and my mail box is directly operated by USPS. Anyway, I provided PGE bill with pdf format that I received from PGE every month, and BitPay said they cannot accept electronic version. Who the hell actually not do paperless options in these days in California. And I am sure most people who invest in bitcoin are tech people, and those people prefer electronic version. Also delay bitcoin payment for ordering card compared with Coinbase because it doesn’t even require sending bitcoin address, and the system just automatically take the payment out from the account, and it is done in 1s. Worse thing is that BitPay receive address are changing and I once made a payment and the payment is success on block chain but BitPay never received the payment. Lost money and time for me. In addition, the exchange rate difference for selling and buying are too much different when others companies don’t. I would not be a customer of such company.